Jenny Chan 陳詠欣
Nov 3, 2011

Hong Kong consumer confidence dips slightly in third quarter 2011, amid volatile economy

HONG KONG - Consumer confidence in the territory has dropped three points in the third quarter this year to 104 points, according to the latest findings from Nielsen.

Hong Kong consumer confidence dips slightly in third quarter 2011, amid volatile economy

At 104 points in the third quarter of this year, Hong Kong's consumer confidence index has retreated three points below its first-quarter high of 107 points, and one point below levels recorded a year ago. 

The latest round of the Nielsen Global Online Consumer Confidence Survey, established in 2005, was conducted between 30 August and 16 September this year. Levels above a baseline of 100 indicate degrees of optimism, and vice versa.

Amid a volatile global economy, Hong Kongers are the most concerned about job security, food inflation and utility costs.

Reduced optimism towards the outlook of job prospects (55 per cent, down from 62 per cent) and the state of personal finances (59 per cent, down from 66 per cent) for the next 12 months was evident.

For the third consecutive quarter, increasing food prices (41 per cent) were the top worry for Hong Kong consumers. And for the first time, rising utility bills (38 per cent) were rated as one of the top five headaches for Hong Kongers.
 
That changed spending habits in the third quarter, with Hong Kong consumers reporting a bigger cut on out-of-home entertainment, holidays or vacations, new clothes and stock market investments to save on household expenses. In addition, 45 per cent of respondents said they have delayed upgrading their personal computers and mobile phones.
 
Hong Kong also revealed itself to continue to have the highest number of people putting discretionary income into savings – this number increased from 65 per cent in the second quarter to 71 per cent this quarter. 

“Hong Kongers have always shown sensible restraint in their saving and spending patterns, and last quarter was a period where consumers acted in response to rising living costs,” Oliver Rust, managing director of Nielsen Hong Kong said.

As a result, local shoppers are placing value on promotions and large-value packs in their grocery-shopping behaviour. Across the Asia-Pacific region, Hong Kong has the highest number of respondents (22 per cent) who will switch stores because of promotions. 39 per cent of Hong Kong consumers preferred manufacturers to offer economy sizes. 

On a global basis however, based on respondents with online access, Hong Kong ranked seven among the 56 markets surveyed for consumer confidence. Nielsen's sample size is weighted to be representative of internet consumers with a maximum margin of error of ±0.6 per cent.

Meanwhile, overall spending intent for the next 12 months remained stable at 47 per cent, mainly driven by the willingness of consumers aged 40-49 to spend. 

 “There are still opportunities ahead particularly with the influx of mainland tourists to Hong Kong fueling the growth of the retail market,” Rust added. “It is important for marketers to understand the purchase patterns of local shoppers to cater to their changing needs.”

 

Source:
Campaign China

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