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Nothing stands out like shock - at least that seems to be the
current belief, judging by the spate of suggestive campaigns trading
heavily on sex to sell.
In the last few weeks, unlikely advertisers like Yves Saint Laurent and
Christian Dior, mobile phone maker Ericsson, Fosters beer and telecom
carrier Sunday have pumped up the shock volume of their campaigns. In
the process, they've earned the wrath of Asia's uncompromising audience
with their efforts relegated to the banned heap. Do such campaigns work
beyond the initial shock it delivers?
UK-based French Connection cleverly used shock tactics to build up the
brand through its FCUK campaign, seeing it as the "only way to get
attention" and trigger a high sense of awareness and empathy among its
youngish target market.
Since it thrives on publicity generated through controversial marketing,
getting banned is "just fine". All well and good as its series of FCUK
promotions, previously pulled from Singapore, has again caused a stir in
the international market, resulting in a ban in the UK for its summer
2001 campaign.
A spokeswoman for French Connection in the UK explains: "Getting banned
is fine by us - it means we get more free publicity because it is
banned.
We like our shock tactics - our customer is into it - we've been banned
again in the UK this summer for fcukinkybugger.com.
"It might upset our customers' parents, but that's just fine as it's the
kids that buy our clothes. One thing is we always use humour."
Back in Asia, Joe Bananas produced an ad for Fosters beer promoting the
bar and brew in anticipation of last month's Hong Kong Rugby Sevens. But
the ad, featuring a well-endowed woman offering to show her jugs to
those buying jugs of Foster's, was pulled from the rugby union's
magazine. The bar retaliated by blowing the print ad into a "massive
banner" and draping it around its outlet in Hong Kong's bar strip.
Joe Bananas general manager, Mario Musumeci, insists that the
in-house-produced ad was done tastefully. "There is absolutely nothing
wrong with the ad. It may piss people off, but no one will miss it
now."
The advertising industry described the ad as "cliched", but Musumeci
says it clearly illustrates the bar's image and brand.
However, the mounting body count of campaigns driven off air by Asia's
uncompromising public has raised concerns among the region's advertising
professionals, who fear the spate of bans will inevitably curb
creativity.
When YSL and Dior fell foul of the Hong Kong public earlier this year,
the luxury brands' move to readjust their creative sent a troubling
message to the local ad community.
The YSL campaign showed a model wearing nothing but a pair of stiletto
heels. It was modified for its Hong Kong run. Numerous public complaints
forced Dior to pull its outdoor billboards showing a scantily-clad
though somewhat muddied model.
Christian Dior spokeswoman, Tansy Lau, said Hong Kong was the only Asian
market that found issue with the brand's latest campaign.
Using shock executions is of course a double-edged sword.
Leo Burnett's Singapore-based chairman and regional creative director,
Linda Locke, says advertising agencies should carefully consider the
product and service, and whether a campaign that aims to stun can
ultimately harm the brand.
"I think most of the time it depends on the product and service, and
what you're communicating."
In a Burnett ad for the Breast Cancer Foundation in Singapore, shock was
a justifiable tactic. "Basically, what you think is a woman's breast in
the ad turns out to be that of a man. This is to point out that even men
can get breast cancer. This type of shock was used in a relevant way,"
says Locke.
"Women who are apathetic are shocked into realising it is a possibility,
and it is a relevant way of getting them to pay attention to a serious
subject."
But the Foster's ad, in Locke's opinion, is "extremely tired and
cliched, offering a very old joke". However, Locke finds advertisements
such as the YSL campaign featuring voluptuous model Sophia Dahl
tastefully erotic, and "people offended by such ads are likely to be
vexed by any naked body".
Interestingly, the Dior ad passed through strict Malaysian censors, but
not the Hong Kong public.
David Chow, Dentsu's head of creative, blasted Hong Kong's conservative
disposition and tendency to self-censorship. Hong Kong's "double
standards" leave agencies baffled and perplexed in the censorship versus
creativity debate, he added.
"Hong Kong as a whole is very conservative and practices
self-censorship.
People here ban on purely certain values. People comment on certain ads
that they find offensive and call and complain. That is the final
say.
There is no standard here. We advertising professionals have nothing to
measure our work against."
Chow cited Hong Kong telecom company Sunday as an example. The company's
latest ad campaign is charged with gay sexual innuendo and is believed
to be Hong Kong's first major attempt to target the "pink dollar".
"It is wonderful that Sunday has the idea and courage to run this type
of campaign. It all comes down to values. If you look at what's on the
news, it is shocking. But, at the end of the day, self-regulation makes
it very difficult for agencies to do their job. We constantly have to
consider what is acceptable and what's not," he says.
Agencies working on regional briefs face the greatest challenge. Working
across various cultures in Asia can mean a campaign must be tweaked for
every market.
In the case of mobile phone maker Ericsson, an ad featured in the China
Times newspaper in Taiwan was pulled after drawing harsh criticism from
an overseas anti-child pornography group.
The full-colour ad featured a young woman wearing a school uniform and
holding the new Ericsson T20 phone, which displayed text mirroring sex
advertising. The ad was placed by Ericsson's ad agency in Taiwan -
Results Advertising.
Surprisingly, Ericsson spokeswoman, Felicia Uwa, claimed the company did
not receive any complaints from customers in Taiwan. The controversy,
she said, was the result of "cultural differences", highlighted in this
case by a situation which could appeal to the Chinese market but had
offended foreigners.
Ad executives agree shock tactics work best when they are unexpected,
but admit brands take a gamble each time a shock ad is created.
"Shocking consumers only works when you know your target's tolerance
level. If you shock more than once, you have to make sure you can still
make an impact," Chow warns.
"It also only works on certain subjects. The best people to shock are
those that don't expect it. In Asia, places like Hong Kong are still
conservative so when producing a shock ad you really have to think
twice."
Contact Customer Support at
[email protected]
or call+852 3175 1913
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