user experience
How the pandemic is reshaping UX design for brands
UX and digital design have come to play a key role in helping us stay connected and feel less isolated, says Tencent's executive creative director.
The power of friction for brands in a frictionless world
Seamless brand experiences risk being forgettable; sometimes it pays to throw in a few well-placed obstacles.
Nielsen digs deep for digital consumer insight
Accelerating Digital Transformation event offers a grandstand for developments in user experience and future-proofed research technology.
Integrating CX into your organisation, part 2: Not just another house guest
As customer-centric design becomes more popular more companies are realizing its importance. But most seem to see it just another pretty face.
APAC marketers most likely to embrace AI: Econsultancy
TOP OF THE CHARTS: APAC marketers are most open to AI and creating personalised experiences for consumers, according to a new report.
Why experience is the key ingredient for strong brands
Business leaders increasingly understand that direct experience of a brand is what really counts. Yet relatively few are delivering.
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