empathy

Oct 27, 2021

Why empathetic leadership is not just a Covid-era goal for the ad industry

MullenLowe's UK CEO reflects on how the pandemic elevated the need for empathetic leadership. As adlanders return to the office, it's crucial not to disconnect from others' feelings.

Sep 6, 2012

OPINION: Being nice is vital for creative industries

In an industry dependent on nurturing creativity, leaders need to address the "empathy deficit", writes Craig Davis.