brand reputation

Aug 16, 2024

Outrage-proofing a brand in the age of cancel culture

Taking a stand on social issues can boost your brand—or sink it entirely. Stephen Thomas talks about ensuring that your company's actions align with its values and resonate with all its stakeholders.

Jul 22, 2024

What the Microsoft-CrowdStrike outage means for brand reputation

Friday's global outage disrupted critical infrastructure such as airports and healthcare systems, bringing entire industries to a standstill. So, how will this crisis impact the reputation of the brands involved?