brand crisis

Nov 19, 2024

Bestore's regulatory clearance fails to quell consumer concerns

The Chinese snack giant may be cleared of mislabeling, but the brand faces online accusations as it prepares to sue those involved for defamation.

Oct 22, 2024

Double trouble for JD.com over stand-up comedian endorsement

Bang in the middle of Single's Day shopping bonanza, JD finds itself embroiled in a dual controversy with a comedian fallout and withdrawal rumours.

Aug 29, 2022

Chinese tea brand angers working mothers with misleading copy

A social media post on Red was called out for discriminating against working mothers, and it forced a new coffee brand to empty its online store on Douyin.

Nov 11, 2019

Brand screw-ups in China mostly a result of geographical 'inaccuracy': report

TOP OF THE CHARTS: A new report details why brand crises in China happen in the first place, and which industries are more prone to getting in trouble.

Feb 26, 2019

Dolce & Gabbana not forgiven yet at Milan fashion week

Dearth of Asian press at D&G catwalks intimates the brand's reputation is still suffering in China.

Mar 1, 2017

Indictment adds to Samsung's reputation woes, or does it?

With its leader indicted on corruption charges, Samsung's brand reputation faces a "long and steep road". Or, perhaps the scandal will have no impact whatsoever.